Yahoo

Yahoo

Challenge. As Yahoo continues integrating AI and agentic capabilities across the business, its Finance team zeroed in on a persistent challenge: a complex global partner-payout process ready for modernization.

Solution. Yahoo partnered with Qurrent to introduce three connected agentic workforces across the payout lifecycle, working within Yahoo's existing systems, approval rules, and human oversight.

Results.

  • 100% accurate, automated payout calculations with built-in validation.

  • Zero manual calculation outside of flagged exceptions.

  • Greater visibility and auditability across the payout process.

The challenge

Rethinking how Finance works

Rethinking how Finance works

Yahoo is integrating AI and agentic capabilities across its business to modernize operations, increase efficiency, and help teams focus on higher-value work. Within its Finance organization, managing complex partner payouts across Yahoo’s global advertising business had become a persistent challenge. 

Each partner relationship carries its own revenue-share terms, thresholds, amendments, and approval requirements, with data coming from multiple systems, formats, and currencies. Managing that complexity requires specialized expertise and cross-team coordination.

Yahoo saw an opportunity to harness the abilities of agentic AI to automate the process while also increasing visibility and accuracy. The goal was to give its Finance team more capacity to focus on analysis, exceptions and strategic decisions.

The solution

Putting agentic AI to work

Putting agentic AI to work

Yahoo selected Qurrent for their team’s ability to apply agentic AI to complex financial workflows while working within the company's existing systems and controls. Together, the teams introduced three connected agentic workforces that automate key stages of the partner payout process, from interpreting contracts and calculating payments to reconciliation and reporting.

The solution combines automated execution with built-in verification and human oversight, allowing Yahoo to modernize the process without replacing its underlying technology or compromising established financial controls.

How it works 

Contract processing: This team of autonomous agents automatically translates relevant partner agreement terms into structured payout rules, reducing manual configuration and improving consistency. Information requiring clarification or additional review is escalated to Yahoo's team.

Payout calculation: Each month, agents collect and cross-check financial data from Yahoo's connected systems, apply the rules from each partner's contract, and calculate the amounts owed. The same group of agents also prepares the corresponding accounting entries for Finance.

Reconciliation: Agents check the resulting balances against Yahoo's financial records, organize outstanding amounts by how long they've been owed, and flag discrepancies for review. This gives Finance a clearer picture of outstanding obligations and helps ensure the records align.

Built for accuracy and accountability

Accuracy and oversight are two critical concerns for Yahoo as they continue to apply AI to financial operations. Qurrent's solution operates within Yahoo's existing systems and approval rules, using tested calculation logic, automated verification, and auditable records to support the payout process.

Each payout includes supporting evidence and variance analysis, giving Finance greater visibility into how calculations are made. Exceptions are escalated for review, with employees retaining responsibility for approvals and judgment-based decisions.

“We’re embedding AI across Yahoo’s business operations to drive greater efficiency and empower our teams to focus on higher-value work,” said Monica Mijaleski, Chief Financial Officer at Yahoo. “Our work with Qurrent shows how agentic AI can transform complex financial processes, delivering greater speed and precision while maintaining the oversight and accountability our business demands.”

The result

Changing the work, not just the workflow

Changing the work, not just the workflow

The partnership is helping Yahoo modernize a complex Finance process, with early operational benefits including:

  • 100% accurate automated payout calculations with built-in validation.

  • Zero manual calculation outside of flagged exceptions 

  • Greater visibility and auditability across the payout process

These improvements are fundamentally changing how Yahoo's Finance team operates. By reducing time spent on routine calculations and reconciliation, employees can focus more on analysis, exceptions, and decisions that benefit from their expertise and judgment.

What’s next 

The partnership continues to evolve. What began with two workflows has expanded to three, with more of the partner payout process supported by agentic AI as Yahoo and Qurrent identify additional opportunities to modernize Finance operations.

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Our work with Qurrent shows how agentic AI can transform complex financial processes, delivering greater speed and precision while maintaining the oversight and accountability our business demands.

Monica Mijaleski

CFO

,

Yahoo

About

Yahoo

Yahoo

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