December 18, 2024

December 18, 2024

December 18, 2024

AI Agents vs. SaaS is like Television vs. Radio

Every decade or so, there’s a tech paradigm shift (e.g. the PC, the Internet, and Cloud Computing/SaaS). When these happen, every industry is transformed. We’re on the cusp of the largest tech paradigm shift yet, AI agents.

January 22, 2026

January 22, 2026

January 22, 2026

The BPO Quality Ceiling: Why Headcount Can't Scale Excellence

January 19, 2026

January 19, 2026

January 19, 2026

Eliminate Soul-Crushing Work and Reclaim Strategic Capacity

January 15, 2026

January 15, 2026

January 15, 2026

Margin Over IP. AI Partnerships for PE EBITDA Growth

December 16, 2025

December 16, 2025

December 16, 2025

Finance Automation’s Real Value Is Control, Not Cost

December 6, 2025

December 6, 2025

December 6, 2025

A CISO’s Framework for Securely Connecting AI to Legacy Systems

November 21, 2025

November 21, 2025

November 21, 2025

How to Turn AI Skeptics Into Your Strongest AI Champions